I got notification a few weeks ago that my Norton Anti-Virus software was being auto-renewed, and a charge for $48 would appear on my card. I’m generally not a fan of auto-renewals and would have considered this an important exception to that rule of thumb, but…$48? I paid $30 the previous year.
I headed over to Amazon.com to check out their price: $23. I contacted Norton’s customer service to ask about the huge discrepancy, and after warning me against the possibility of a disreputable dealer, offered me preferential pricing of $40, a refund, or to make up the difference with an extension of the anti-virus subscription. I asked for the extension, which would amount to an additional 10-11 months, and they declined. I requested the refund and just this morning downloaded via the Amazon software & games downloader the shiny new McAfee Norton Anti-Virus 2010 version –
For $14.49 + tax, making it worth waiting until the last possible moment, though that was not deliberate.
Paid for with my Amazon gift card balance earned through Swagbucks (yes, that’s my referral link – it would make my day for someone to sign up through it!)
Now let’s hope my feeling of financial smugness doesn’t backfire on me with a virus attack!